Bose Frame Stop Working

Bose Frame Stop Working

KetanSodvadiyaKetanSodvadiya Member Posts: 20

(Error Domain=CBErrorDomain Code=6 "The connection has timed out unexpectedly." UserInfo={NSLocalizedDescription=The connection has timed out unexpectedly.})

I got this error and my frame stop working and unable to start again.



  • edited 02/05/2020 - 15:19
    Nadine@Bose[email protected] Member Posts: 111
    HI @KetanSodvadiya

    You recharged your frames, and the Frames still don't power?

    @[email protected]

  • edited 02/06/2020 - 17:13
    daniel@bose[email protected] Member Posts: 41
    Let's try a few steps.    Power off your Frames.  Power them up again, and connect to your device via the Bluetooth setting.  Select the frames.   Open any music app,  play music through your frames.   Next, launch Bose Connect on your device.  If connected, you should see the Frames, tap on the image to get to settings;  A banner should say product is up to date or infom you of a firmware update.  You should update if that is the case.   Scroll down to the bottom to see the Product info link.  

    Tap that and report back your firmware version (4.1.4 is latest). --  Report back if any of these steps fail.   Also make sure you're using our latest SDK to develop with.  A new version is shipping now.

    Error Domain=CBErrorDomain Code=6 "The connection has timed out unexpectedly.  Suggests a device suspension.  Please review the docs on proper handling of suspensions.
    - See details by following links on left menu.

    Thanks for you question!

    @[email protected]

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