Delays on some android devices

Delays on some android devices

HappyGiantHappyGiant Member Posts: 1
We have a user reporting the following:
"There's a big delay. My phone says I'm dead before the thing actually hits me"
His hardware and set up is:
Android 10.0.1
OnePlus 6T
Bose NC 700
We are on the latest SDK. The iOS version is fine. We have seen some other android devices show a very minimal delay, nothing like he is reporting.
Is this a known issue with this phone? Any other advice to address this?
thank you

Comments

  • Filip@Bose[email protected] Member Posts: 43
    Thanks for your question @HappyGiant !
    This is quite odd... I can't say we have had a specific instance of this happening. Let me escalate this issue and try to get to the bottom of it. In the meantime if you can try to replicate on your end that would help us figure this out faster .
    Cheers and happy holidays 😎🎅!
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