Controlling soundtouch 20 from internet

Controlling soundtouch 20 from internet

DizzlyDizzly Member Posts: 1

Hiya

is there a way to prevent soubdtouch to be controlled from the internet? Like turn on , off , volume, next or previous track?

I think the account gets hacked easily and my soundtouch wakes up and starts blasting some nasty hip hop in the middle of the night. Not good for my heart.

Maybe there is a port I can block in my router to prevent this manipulation?

Thanks

Comments

  • edited 10/16/2018 - 11:53
    Zach@Bose[email protected] Admin Posts: 169

    Hi Dizzly,

    This is certainly not good. First question for you - is your speaker running firmware version 19.0.5 or later? If not, please update to the latest version, as in v19.0.5 we released a security patch that could address this, although many routers prevent any internet access to devices like SoundTouch by default.

    If you are on version 19.0.5 or later, I'd recommend you'd reach out to our customer support team either on community.bose.com or via your regional support contacts (you can find this by going to this website, selecting your region, and then clicking "contact us" in the footer), as they can help troubleshoot some other potential issues that might be the root of the problem.

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